Useful Links
Helping agencies in the UK
Do you need urgent support?
Phone: 116 123 (24 hours a day, free to call)
Email: jo@samaritans.org
Website: www.samaritans.org
Confidential, non-judgemental emotional support for people experiencing feelings of distress or despair, including those that could lead to suicide.
Below is a list of helping agencies that support with various needs, across the UK. It's not a complete list, but might help you find what you need.
Bereavement
Phone: 0844 477 9400 or 029 20226166
Email: cardiff@cruse.org.uk
Website: www.cruse.org.uk
Support for the bereaved with information and advice
Children and young people
Phone: 02920 344776 or 07905 905 437
Email: amber.project@churcharmy.org.uk
Website: www.amberproject.org.uk
Based in Cardiff City Centre, and works with young people aged 14-25 who have experience of self-harm.
Phone: 0800 1111
Email: www.childline.org.uk/Talk/Pages/Email.aspx
Website: www.childline.org.uk
Private and confidential service for children and young people up to the age of 19. You can contact a Childline counsellor for free about anything.
Dedicated support for people with disabilities
Phone: 0808 800 333
Website: www.scope.org.uk
For independent support or disability information
Email: helpline@scope.org.uk
Forum: www.community.scope.org.uk/entry/register
This online disability forum is a vibrant and supportive space for disabled people, parents and carers to get disability advice and information, and talk to people with similar experiences.
Domestic abuse
Phone: 01446 744755 (office hours) 24hr on-call: 0808 80 10 800
Email: info@atalyfro.org
Website: www.atalyfro.org
Practical and emotional support to women and their children (if any) who are suffering from domestic abuse. Enabling women and their children to make informed decisions on the options open to them. Emergency temporary accommodation if necessary.
Phone: 0808 8010327 (10am-5pm Monday to Friday)
Email: info@mensadviceline.org.uk
Website: www.mensadviceline.org.uk
Supporting men experiencing domestic abuse.
Dedicated support for ethnic minority groups
Black and Asian Therapist Network
Website: www.baatn.org.uk
Find a therapist: www.baatn.org.uk/find-a-psych-therapist/#!directory/ord=rnd
Home to the largest community of qualified counsellors and psychotherapists of Black, African, Asian and Caribbean Heritage in the UK. They also run events and training, host conferences and you can access online resources on Black and Asian mental health and wellbeing including blogs, podcasts and more.
Muslim Community Helpline
Phone: 02089 048193 /02089 086715
Website: www.muslimcommunityhelpline.org.uk
A listening and emotional support service for members of the Muslim community in the UK.
Sharan
Phone: 0844 504 3231
Website: www.sharan.org.uk
Offers impartial, confidential and culturally sensitive support to vulnerable women, particularly of South Asian origin, who are at risk.
Dedicated support for LGBTQ+ communities
Clinics and resources for trans and non-binary people
From the Terrence Higgins Trust
Phone: 0345 3303 030 (9am-9pm Monday to Friday, 10am-6pm Saturday and Sunday)
Email: info@lgbt.foundation
Website: http://lgbt.foundation/
Advice, support and information services to lesbian, gay, bisexual and trans (LGBT) communities.
Mental health/illness
Phone:0300 123 3393 (9am-6pm Monday to Friday)
Email: info@mind.org.uk
Website: www.mind.org.uk/help/advice_lines
Provides confidential mental health information services. With support and understanding, Mind helps people to make informed choices. This Infoline gives information on types of mental distress, where to get help, drug treatments, alternative therapies and advocacy. Mind also has local agencies around the UK - you can find yours online to get support in your area.
Rethink Mental Illness Advice Line
Phone: 0300 5000 927 (9.30am - 4pm Monday to Friday)
Email: info@rethink.org
Website: http://www.rethink.org/about-us/our-mental-health-advice
Provides advice and information to people with mental health problems and those who care for them, as well as giving help to health professionals, employers and staff.
Phone: 0300 304 7000 (4:30pm-10:30pm)
Website: www.sane.org.uk/what_we_do/support/helpline
National mental health helpline providing information and support to people with mental health problems and those who support them.